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Do you ship worldwide?

YES! We ship worldwide.

How much does it cost?

All parcels within Australia cost $9.95.

All parcels outside of Australia cost $15. 

Is my parcel traceable?

Yes, all parcels are able to be tracked online via the Australia Post website

How long will it take for me to receive my order?

This depends on where you are located, once your order arrives into the warehouse it will then be shipped the same day. Domestic orders will then take between 1-3 business days to arrive. International orders normally take between 10-15 business days to arrive.

Please note we do not ship orders over the weekend. All orders placed over the weekend will be shipped the following business day.

Where do you ship from?

We ship from our warehouse, located in Australia.

Will I receive all my items in the one parcel?

Yes, your order will be shipped in the one parcel. As all collars are custom made, if you have multiple items, we'll hold onto your goodies and ship them all together. 

Will I have to pay any import taxes or duty on my parcels?

Unfortunately this is out of our hands, please be aware of your countries import thresholds before ordering. Check out your local customs website for more information, as all import taxes are your responsibility.